Sr Ops Prod Rep (Corp) (USA)

Company Name:
Capital One
Title: Sr Ops Prod Rep (Corp) (USA)
Location: United States-Louisiana-Lafayette-Lafayette-Vermilion Br 90 (37090)
Job Number: 758688
Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our mission is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company - and a great place to work. Responsibilities: o Processes deposits consisting of checks and currency accurately and handle all check digitization for Cash Vault, including processing reconciling customer Demand Deposit Accounts. o Responsible for verifying all currency included in deposits accurately as required by Audit, then notifying customers of any differences discovered in accordance with established specifications. o Responsible for ensuring that all currency bands are properly identifiable. If not, the teller will indicate the following: Customer name, date of deposit and total deposit amount. o Maintains a working supply of verified cash on hand which is needed to fill customers' requests for payrolls. Currency should be so verified as to minimize customer complaints as to its condition and/or discrepancies. Currency is to be bagged, properly tagged and sealed, then transferred to payroll teller for shipment. o Performs independent verification of commercial payrolls to be sent out daily in accordance with established policy and procedures. o Initiates individual book debit and credit advises to customers/ accounts for deposit discrepancies and also completes a customer difference sheet. o Reconciles customer receipts to be mailed against the terminal totals for DDA deposits processed. o Responsible for matching the tag to the cut document accurately and notifying control teller of any differences immediately and documenting any differences. o Responsible for balancing tellers' cash position within department standards throughout the day. Balancing differences should not exceed $300.00 monthly over or short. o Responsible for securing individual teller busses all cash which will be placed in the main vault and retrieved the next working day. o Performs the necessary tracking of customer activity for use in account analysis. o Other duties as assigned by supervisor Qualifications: Basic Qualifications: o A High School Diploma, GED or equivalent certification, or military experience Preferred Qualifications: o At least 1 year of Teller experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position. No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, protected veteran status, or disability status. Job: Operations

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