Tier 2 Computer Specialist

Company Name:
InfoTECH Solutions, LLC
Position Type:
Full-time
The Information Technology Specialist will represent InfoTECH Solutions in resolving client issues. Technician/Specialists function primarily as an experienced Tier 2 technical support personnel.
Duties & Responsibilities:
Diagnose and repair technical issues with client hardware and software
Install, maintain, and troubleshoot computer networks and connected devices
Administer and support workstations, servers, and associated software
Monitor, analyze, and resolve automated alarms
Interface with clients by phone, e-mail, and in-person
Enter and review time for support tickets
Update and maintain client documentation
Maintain and review inventory
Physical Requirements
Position requires physical activities but are not limited to climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, finger use, grasping, hearing, and seeing.
Must be able to exert up to fifty (50) pounds, in the amount of force needed to lift, carry, push, pull, or otherwise move objects up to 50 pounds.
Ability to stoop, bend, and climb stairs and ladders as required to perform assigned job function.
Ability to view a computer screen for long periods of time.
Manual dexterity for operating computer and other office equipment
Company Beneifts Include:
Health Insurance
Matching Retirement Plan
Short Term & Long Term Disability
Holiday, Vacation, & Sick Leave
Mileage Reimbursement
Training

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