Motor vehicle compliance analyst 1/2/3

Company Name:
Louisiana Department of State Civil Service
Agency: DPS-Office of Motor Vehicles
Opening Date: Mon. 03/31/14
Closing Date/Time: Sat. 04/05/14 11:59 PM Central Time
State Salary Range: Depends on Qualifications
Agency Hiring Range: Min: Max:
Job Type: Classified
Location: Lafayette, Louisiana
Print Job Information-Apply
Qualifications Benefits Supplemental Questions
Two years of clerical, law enforcement, or customer service experience.
College training may be substituted for the required experience on the basis of thirty semester hours for one year of experience.
Training in a business school or technical institute may be substituted for the required experience on the basis of one month of full-time training for one month of experience.
May be required to possess a valid Louisiana driver''s license at the time of appointment.
Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Association of Colleges and Secondary Schools; the New England Association of Schools and Colleges, Incorporated; the North Central Association of Colleges and Secondary Schools; the Northwest Association of Secondary and Higher Schools; the Southern Association of Colleges and Secondary Schools; the Western Association of Schools and Colleges.
Supplemental Information:
This vacancy, position #17432 is located at the Lafayette Office of Motor Vehicles in Layfayette Parish.
As part of a Career Progression Group, vacancies may be filled from this recruitment as a Motor Vehicle Compliance Analyst 1, Motor Vehicle Compliance Analyst 2, or Motor Vehicle Compliance Analyst 3 depending on the level of experience of the selected applicant. The maximum salary for the Motor Vehicle Compliance Analyst 3 is $47,549. Please refer to the "Job Specifications" tab located at the top of the LA Careers "Current Job Opportunities page" for specific information on salary ranges, minimum qualification requirements and job concepts for each level.
Motor Vehicle Compliance Analyst 1 has a Special Entrance Rate (SER) of $1,653.60/monthly.
Motor Vehicle Compliance Analyst 2 has a Special Entrance Rate (SER) of $1,858.13/monthly.
Motor Vehicle Compliance Analyst 3 has a Special Entrance Rate (SER) of $1,989.87/monthly
This agency participates in the E-Verify system for verification of citizenship and employment authorization.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities.
Interested applicants arestrongly encouragedto apply online. If you are unable to apply for this vacancy online, you may mail or fax your Civil Service application to the following address:
Department of Public Safety
ATTN: Human Resources/Susan Hudson
P.O. BOX 66614
Baton Rouge, LA. 70896
NOTE: When submitting a paper application, it is imperative that you use the latest revised Civil Service application, which is available on the Department of Civil Service's website. Older versions of the Civil Service application/SF10 will not be accepted and will be returned to you.You may download a Civil Service Application here. All applications must be received OR postmarked by the closing date of this announcement. Applications received or postmarked after the closing date of this announcement will be returned.
If submitting a paper application youmustanswer, print andsubmit the supplemental questionswith your paper application or it will be considered incomplete.Supplemental questions arenot attachedto the application.
Applications without the education and/or work experience sections completed will be considered incomplete and will not be accepted.
Applicants with international degrees must provide an equivalency evaluation and a copy of their transcript at the time of application. The equivalency evaluation and transcript can be attached to the electronic application, mailed, or faxed to .
Applications submitted without the above documents will not be considered.
If you are contacted for an interview, please let us knowat that timeif you have a disability and need a special accommodation.
All prospective candidates will be required to submit to drug screening and additional background checks.
Agency Contact:
Susan Hudson
Job Concepts:
Function of Work:
To administer and/or enforce the Louisiana Highway Regulatory laws and Vehicle Registration laws involving multiple program areas, and, as such, examines and evaluates documents for compliance of such laws as a trainee; OR to issue drivers licenses, identification cards, license plates and title registrations as a trainee in a field services office; OR to enforce federal and state laws and policies and procedures pertaining to driving and vehicle registration privileges which involve interviewing applicants and determining compliance or non-compliance to these laws as a trainee in a field services office.
Level of Work:
Supervision Received:
General from a Motor Vehicle Compliance Supervisor or Motor Vehicle Office Manager.
Supervision Exercised:
Location of Work:
Department of Public Safety and Corrections, Office of Motor Vehicles.
Job Distinctions:
Differs from Motor Vehicle Compliance Associate Analyst 2 by the lack of serving as lead-worker and providing training to employees in a single headquarter program unit. (See Allocation Criteria memo.)
Differs from Motor Vehicle Compliance Analyst 2 by the lack of performing journeyman level duties.
Examples of Work:
Headquarters Multiple Program Unit:
Administers and/or enforces multiple federal and state laws and policies/procedures pertaining to driving and vehicle registration privileges which involve interviewing applicants, analyzing compliance or non-compliance to these laws, determining requirements and the collection of appropriate fees.
Communicates with persons through the formulation of written correspondence, telephone dialogue and/or walk-in customers after extensive research and evaluation of the drivers license and vehicle title and registration records.
Suspends, disqualifies, revokes or reinstates driving and registering/titling privileges; initiates appropriate police pickup orders.
Processes multiple transactions on-line to update Drivers License, Motor Vehicle and Driver Management records utilizing several computer systems and data sessions.
Prepares daily production report of activities and performance.
May evaluate files and issue motor vehicle permits to sell and dismantle, non-routine hold-harmless, glider kit, assembled, kit car and reconstructed titles; process applications for dealer transporter and manufacturer license plates; files claims with the Department of Revenue and against dealer surety bonds for monies owed the Department; record and remove stolen vehicle information; evaluate and process Official Report of Stored Vehicle Cards and furnishes storage facilities with owner/lien-holder information.
May cancel license plates removed by dealers/public; evaluate, issue and process chattel mortgage certificates, canceled/rescinded motor vehicle sales; request refund of sales taxes and fees; process lien termination/continuation statements; re-inscribe and cancel dealer floor plan liens.
May evaluate files for proper documentation in the issuance of various types of vehicle titles, compute sales/use taxes, determine type, cost and eligibility of regular and specialized license plates; cancel and/or record vehicle mortgages; calculate and determine proper disbursement of delinquent sales/use taxes; correct, suspend or recall titles/registrations.
May serve as an information source regarding procedures and resolve problems in the titling and registering of vehicles and drivers license issuance; evaluate and process all mail-in drivers licenses, identification card and valid-without-photo drivers licenses.
May evaluate compliance and/or fees with supporting documents required for reinstatement of suspensions/revocations of driving and/or registering privileges under multiple laws; take appropriate administrative and enforcement actions.
May process fees deposited in the Suspense Account through automated fee transactions; issue receipts and classify fees into correct accounts.
May evaluate and certify departmental records to be presented at administrative hearings and at court proceedings in response to subpoenas and petitions filed against the Department.
May evaluate court convictions, arrest reports, insurance certificates/cancellations, investigative reports, medical/visual statements or driver condition/behavior reports, and court orders for compliance or non-compliance with Drivers License statutes.
May issue and update On-Line Driving Records (ODR) or National Driver Records (NDR).
Motor Vehicle Field Services Function Issuance:
Interviews applicants for drivers'' licenses, identification cards and/or vehicle registrations; assesses the physical and mental condition of applicants.
Determines type of license required and reviews documents to determine the eligibility for and propriety of issuing the license.
Administers and grades vision, oral and/or written tests to applicants for drivers licenses.
Inspects vehicles for safe operation; evaluates the driving ability of applicants by administering a thorough road skills test designed to test the applicants driving skills.
Collects required fees.
Takes photographs of applicants for drivers license and/or identification card.
Determines and issues proper license plates and/or renewal stickers; issues 48-hour trip permits; collects fees, sales and use taxes as assessed on the transaction.
Provides written and/or oral communication to the public regarding motor vehicle and drivers license laws and requirements.
Operates equipment utilized in the records processing and management activities of motor vehicles which requires skill and dexterity in the manipulation of an alphabetic and numeric keyboard, processes and maintains records of drivers licenses, vehicle registrations, vehicle certificates of title and/or peripheral data and documents related to these issuances.
Physically lifts (and counts) boxes of license plates and other forms/paper used for drivers license and motor vehicle transactions with each box weighing approximately 25 pounds.
Motor Vehicles Field Services Functions--Reinstatement:
Enforces complex federal, state and agency policies to ensure conformance with established regulations concerning eligibility factors regarding compliance.
Conducts interviews for enforcement and eligibility of reinstatement of driving and registering privileges or non-compliance of the same.
Interprets, applies, and makes independent decisions on complex eligibility factors and determines compliance/non-compliance for reinstatement of driving/registering privileges. Informs applicants of requirements and procedures for eligibility regarding reinstatement of driving privileges.
Researches documents such as certified court minutes, certified bills of information, judgments, petitions, insurance policies, binders, applications, affidavits, bills of sale, donations, receipts of sale, etc., for compliance purposes. Analyzes and approves or disapproves motor vehicle documents to ensure enforcement compliance with Louisiana laws (Title 32) and federal law.
Computes reinstatement and/or administrative fees. Reconciles documents processed with monies received, responsible for balancing with no shortages; however, if short, employee must reimburse the shortage to the Department.
Acts as liaison on behalf of applicants in gathering documents and verification from insurance companies, insurance agencies, working in conjunction with the commissioner of insurance offices as well as courts, other law enforcement agencies, public officials, attorneys, other state agencies, etc.
Acts as witness in lieu of notary public legalizing documents regarding disposition of vehicles.
Records findings and recommendations for eligibility or non- eligibility and necessary correspondence for cases.
Conducts special investigations to resolve problem cases expediently and compiles documents for record keeping purposes.
Maintains confidentiality regarding all driving/registering records maintained by the department.
Testifies in court on cases concerning civil and criminal matters pertaining to driving/registering records.
Operates equipment utilized in records processing and management activities of motor vehicles that requires skill and dexterity in the manipulation of an alphabetic and numeric keyboard.
Upon notification by the computer, executes pick up orders for suspended drivers licenses, license plates and registrations.

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