Student Support Coordinator Customer Service & Call Center - Lafayette, LA at Geebo

Student Support Coordinator

Lafayette, LA Lafayette, LA Full-time Full-time $37,112 - $42,091 a year $37,112 - $42,091 a year 5 days ago 5 days ago 5 days ago Job no:
493972 Work type:
Staff Full-Time Location:
Lafayette, LA Categories:
Adult Education, WorkReady U College:
SLCC Department:
Academic & Student Affairs Sub department:
Academic Initiatives Type of Appointment:
Unclassified - Administrative/Staff (Grant Funded) Salary:
$37,112 - $42,091 Duties and
Responsibilities:
? Creates registration and testing schedules for all sites for both face to face and virtual format.
? Registers, orients, and assists with testing of all students in the eLearn program.
? Records all virtual test scores and attendance results on spreadsheet including eLearn and Essential Ed hours for all sites.
? Assists in training all Student Service Assistants in proper registration and testing procedures.
? Resolves all online TABE testing issues and disperses new information about online testing to data entry personnel.
? Maintains TABE testing supply inventories for all sites.
? Maintains proper file system in a digital and paper format.
? Responsible for pulling all test reports and providing feedback to Data Manager.
? Maintain and provide appropriate accountability records and reports.
? Promotes a positive environment and professional demeanor that encourages growth.
? Maintains student confidentiality and follows all FERPA policies.
? Collaborates with office of disabilities for testing accommodations.
? Assists with testing or registration as needed on any campus.
? Assists students registering for the HiSET exam.
? Attends Professional Development and Meetings as required.
? Performs other duties needed by Director and Data Managers.
Required Education:
Associate degree Required
Experience:
One year of office clerical experience.
Proficient in all Microsoft Office Applications.
Required Licenses or Certifications:
an active, unencumbered Driver's License Preferred
Experience:
Ability to follow oral and written instructions.
Ability to successfully complete provided training in instruction in area of specialty.
Demonstrate the ability to thrive in a fast-paced and demanding environment with minimal supervision and a high degree of flexibility.
Strong problem solving and organization skills with the ability to prioritize multiple on-going projects and responsibilities Excellent oral written communication skills.
Excellent listening and communication skills.
Able to work with minimal supervision.
Excellent computer skills and knowledge of Microsoft Office Professional applications.
Ability to learn operation of standard school office machines and equipment.
Passing pre-employment criminal background screen is required as a condition of employment.
SLCC is an Equal Opportunity Employer and Louisiana is a model Employer for People with Disabilities.
Advertised:
26 Jun 2023 Central Daylight Time Applications close:
04 Jul 2023 Central Daylight Time.
Estimated Salary: $20 to $28 per hour based on qualifications.

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