Retail Support Specialist
3.
2 11 hours ago Full Job Description Summary We are looking for a Retail Support Specialist to managing multiple projects while being a Retail Operations Manager back up as needed.
This position offers the opportunity to support all retail employees through project management and by leading the team to success.
Specific Job Functions RETAIL SUPPORT JOB DUTIES Serve as a back-up Retail Operations Manager as needed.
Be proficient in the following roles:
Teller Universal Banker Assistant Banking Center Manager Banking Center Manager Retail Coordinator Travel and conduct Quarterly Audits Reviews for banking centers as needed.
Manage multiple complex projects at a time, from initial discussions through to the finish line.
Compile and analyze data:
Staffing Matrix Banking Center Audit Incentive Identify Opportunities of Improvement for Retail Not limited to - Reviewing of tickets, Teller Over/Short, and CTR Errors Develop and facilitate trainings for retail team members.
Resolve client and employee issues timely and efficiently.
CULTURE AMBASSADOR To live by b1BANK's Five Guiding Principles that guide our behavior and interactions with clients and each other every day.
Teach others how to achieve top tier culture in their banking center.
Help show others how they make a difference to b1BANK in all that they do.
b1COMMUNIY Market Champion Identify and communicate volunteer opportunities within region.
Encourage team members to participate in volunteer efforts.
Actively be involved in volunteer efforts throughout your region and hit annual goals.
Help teams log hours for b1COMMUNITY OTHER JOB DUTIES Responsible for accuracy in work.
Keeping a clean, organized work area and a professional appearance.
Using software to track bank information and generate reports.
Following all bank financial and security regulations and procedures.
Visit banking centers as needed.
Assist in the growth and shrinking of locations in the region as needed.
On Federal holidays where the FED is open, but the bank is closed, Retail Operations Manager, will work overdrafts for their region.
Minimum Job Requirements High school diploma or equivalent is required.
Bachelor's degree is preferred.
Two (2) years of banking experience, management experience, client service experience, operational experience, loan knowledge and/or on-the-job training.
Ability to pass a background check.
Exceptional time management, communication, client experience, and computer skills.
Bilingual may be preferred.
High level of accountability, efficiency, and accuracy.
Professional appearance and courteous manner.
Equal Opportunity Employer/Veterans/Disabled.
Estimated Salary: $20 to $28 per hour based on qualifications.
2 11 hours ago Full Job Description Summary We are looking for a Retail Support Specialist to managing multiple projects while being a Retail Operations Manager back up as needed.
This position offers the opportunity to support all retail employees through project management and by leading the team to success.
Specific Job Functions RETAIL SUPPORT JOB DUTIES Serve as a back-up Retail Operations Manager as needed.
Be proficient in the following roles:
Teller Universal Banker Assistant Banking Center Manager Banking Center Manager Retail Coordinator Travel and conduct Quarterly Audits Reviews for banking centers as needed.
Manage multiple complex projects at a time, from initial discussions through to the finish line.
Compile and analyze data:
Staffing Matrix Banking Center Audit Incentive Identify Opportunities of Improvement for Retail Not limited to - Reviewing of tickets, Teller Over/Short, and CTR Errors Develop and facilitate trainings for retail team members.
Resolve client and employee issues timely and efficiently.
CULTURE AMBASSADOR To live by b1BANK's Five Guiding Principles that guide our behavior and interactions with clients and each other every day.
Teach others how to achieve top tier culture in their banking center.
Help show others how they make a difference to b1BANK in all that they do.
b1COMMUNIY Market Champion Identify and communicate volunteer opportunities within region.
Encourage team members to participate in volunteer efforts.
Actively be involved in volunteer efforts throughout your region and hit annual goals.
Help teams log hours for b1COMMUNITY OTHER JOB DUTIES Responsible for accuracy in work.
Keeping a clean, organized work area and a professional appearance.
Using software to track bank information and generate reports.
Following all bank financial and security regulations and procedures.
Visit banking centers as needed.
Assist in the growth and shrinking of locations in the region as needed.
On Federal holidays where the FED is open, but the bank is closed, Retail Operations Manager, will work overdrafts for their region.
Minimum Job Requirements High school diploma or equivalent is required.
Bachelor's degree is preferred.
Two (2) years of banking experience, management experience, client service experience, operational experience, loan knowledge and/or on-the-job training.
Ability to pass a background check.
Exceptional time management, communication, client experience, and computer skills.
Bilingual may be preferred.
High level of accountability, efficiency, and accuracy.
Professional appearance and courteous manner.
Equal Opportunity Employer/Veterans/Disabled.
Estimated Salary: $20 to $28 per hour based on qualifications.
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